AgSpace Code of Practice
The AgSpace code of practice ensures a solid foundation for users of the 'Space' to thrive in a modern agricultural market.
Farmers, Agri-Business and Research Institutes are all protected by this code.
AgSpace will follow this code at all times, ensuring standards remain high throughout our business is core to the current and future success.
AgSpace is completely independent and we will act in the best interests of our entire community of users, as we see it.
We will publish clear principles regarding how the AgSpace community will work and what will happen in specific situations. Where any given situation is not clear we will publish specific guidelines if requested.
AgSpace depends on the trust of our customers, who may share confidential information with us in the course of our business dealings. We will never share confidential information.
We will facilitate modes of working that maximise the protection of our customer's intellectual property.
AgSpace is committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the AgSpace services. We extend the same standards to all our customers, suppliers and associates.
AgSpace conduct our services honestly and honourably, we expect our clients and suppliers to do the same. Our software development, strategic assistance and the methods imparted through our services, take proper account of ethical considerations.
Duty of care
We feel a great responsibility as custodians of data belonging to our customers and users. We will operate a professional level of security and carry out regular audits to ensure that our customer’s data is appropriately protected.
Our actions and advice will always conform to relevant law, we believe that all businesses and organisations, should avoid causing any adverse effect on the human rights of people in the organisations we deal with, the local and wider environments, and the well-being of society at large.
Conflict of interest
Due to the sensitive nature of the shared data and intellectual property involved, AgSpace will only provide software development to a direct competitor of a client with the necessary safeguards. The safeguards include;
- Alternative developers assigned on similar projects for competing partners.
- API for external development teams to integrate.
- IP including calculations and rules can be stored and delivered from clients servers.
- Work and developing under Non Disclosure Agreements (NDA)
Intellectual property and moral rights
We retain the moral rights in, and ownership of, all intellectual property that we create unless agreed otherwise in advance via a contract with our partners. In return we respect the moral and intellectual copyright vested in our partners' intellectual property.
AgSpace is committed to maintain the quality of what we do through constant ongoing review, all aims, activities, outcomes and the cost-effectiveness of every activity will be covered by a daily development review. Where requested, our regular review meetings provide progress reports for partners.
Our contract will usually be in the form of a detailed proposal, including aims, activities, costs, timescales and deliverables. The quality of our service and the value of our support provide the only true basis for continuity. We always try to meet our clients' contractual requirements, and particularly for situations where an external partner requires more official parameters and controls.
Our fees are always competitive for what we provide, work provided is a high quality, tailored and specialised service. As such we do not generally offer arbitrary discounts; generally a reduction in price is only enabled by reducing the level or extent of services to be delivered. That said, we always try to propose solutions which accommodate our clients' available budgets and timescales. Wherever possible we agree our fees and basis of charges clearly in advance, so that we and our clients can plan reliably for what lies ahead, and how it is to be achieved and financially justified.
We aim to be as flexible as possible in the way that our services our charged. Some clients prefer fixed project fees; others are happier with retainers, we always try to fit in with what will be best for the client. Our terms and conditions include interest on late payments, we expect payments to be made when agreed.
We conduct all of our activities professionally and with integrity. We take great care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients.
Equality and discrimination
We always strive to be fair and objective in our advice and actions, and we are never influenced in our decisions, actions or recommendations by issues of gender, race, creed, colour, age or personal disability.